FAQ
How do I customise a product?
Open the design studio, add your text or artwork, position it on the product, and review the live preview. Your design is saved with the cart before payment.
Who produces and ships my order?
Orders are produced on demand and shipped by Printful within Europe. Production starts automatically after payment, with no manual handoff.
How long does delivery take?
Production usually takes a few business days, followed by carrier delivery. A tracking number appears in your account once the order ships.
Which payment methods can I use?
Pay securely in euro by card, PayPal, or Apple Pay at checkout. See the payment page to compare the available options.
Can I return a custom product?
Because each item is made to your design, a change-of-mind return may not be available. If an item arrives damaged, defective, or incorrect, contact us with photos and we will make it right.
What is the digital layer and QR link?
Some products connect a physical item to a useful digital layer. A QR link keeps the same design ready to open on another device, in AR, or as a download.
Do I need an account, and how do I track my order?
You can check out as a guest, but an account lets you follow production and delivery and reopen your saved designs. Order updates appear under My orders.